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Studio Pricing Agreement

Studio Use Only
Products purchased under the Studio Pricing Agreement are not for resale. If you'd like to resell Halfmoon products, please fill out the Wholesale application form.

Order Minimum
To qualify for studio pricing, orders must be a minimum of $250 CAD (before shipping and taxes).

Payment
Orders must be paid in full before we ship them. We accept Visa, Mastercard, American Express, and PayPal.

Pricing
Occasionally we have to adjust our prices in response to changes in our costs. This may happen without notice.

Making Changes to an Order
If you need to make changes to an order you've placed, please let us know right away. We can't make any changes to orders that have already shipped.

Shipping within Canada
We ship for FREE to the Canadian provinces. Shipping to the Yukon, Northwest Territories, and Nunavut is assessed on an order-by-order basis. We'll find you the best rate we can and confirm shipping charges with you before we ship your order.

Shipping to the United States
Shipping to the contiguous United States is assessed at 15% of the order total. Shipping to Alaska, Hawaii, and Puerto Rico is assessed on an order-by-order basis. We'll find you the best rate we can and confirm shipping charges with you before we ship your order.

Expedited Shipping
The shipping rates above don't apply to expedited orders, or orders with guaranteed delivery dates. If you need your order by a specific date, please get in touch to make arrangements and we'll find you the best rate we can.

Returns/Exchanges
We can't accept returns or exchanges on products purchased with a Studio discount. If you're not sure whether a product is right for you, please call us before placing your order and we'll be happy to help.

Damaged/Defective Products and Fulfillment Errors
We take pride in the quality of our products and our order fulfillment practices. In the unlikely event you receive a defective, damaged, or incorrect item in your shipment, please let us know right away and we'll make it right.

We're here to help!

If you have any questions about this agreement, start a chat session, call us, or send us an email.

Halfmoon Customer Service
1-877-731-7099 Ext. 101
sales@shophalfmoon.com

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